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Terms & Conditions

Terms and Conditions

These terms and conditions set forth the legally binding terms under which Fareomints provides travel-related flight booking services. In these terms and conditions, "we", "us", and "our" refer to Fareomints, and "you", "your", and "traveler" refer to the user. When you engage with our website or book any services with us, it will be taken as your acknowledgment of your understanding and agreement to our terms.

A. General Notice

These terms and conditions, including the brochures, documents, correspondence, and supplier terms, are part of your contract with us. These terms waive any liability limits in the arbitration clause, the class action waiver, and other legally required provisions under applicable law.

B. Eligibility

You represent and warrant that:

  • You are of the legal age to enter binding contracts.
  • You hold the legal authority to act on behalf of the travelers you represent.
  • The information you or your group provide is correct.

1. Booking

  • You must pay the full amount or make the payment on the date specified for the booking.
  • Review all documents carefully. If you find any inaccuracies, inform us immediately, as corrections may not be possible later.
  • You must accept the terms and conditions to receive your booking confirmation.
  • We act solely as an intermediary between you and the supplier and are not responsible for the acts or omissions of the suppliers.

2. Payment and Price

  • You must pay the full amount. If there is a balance, you must pay it by the date mentioned.
  • If you fail to pay by the due date, it may result in:
    • Automatic booking cancellation
    • Deposit forfeiture
    • Cancellation fees
    • Application of the applicable cancellation policy
  • If you miss the payment deadline, it will be considered a cancellation initiated by you.
  • Consultation, planning, and travel management fees are non-refundable once paid.

3. Accuracy of Information

  • We make every effort to keep website content, brochures, and advertising materials accurate. However, errors may occur.
  • We reserve the right to correct pricing or other details before issuing the booking confirmation.
  • Any costs or penalties arising from incorrect or delayed information are solely your responsibility.

4. Travel Insurance

We recommend that you get adequate travel insurance which covers cancellations, medical expenses, baggage loss and other such risks. We are not responsible for any costs covered by insurance.

5. Supplier Conditions

Independent suppliers provide our services. These suppliers' terms also form part of your contract. The supplier terms may limit or exclude liability. The baggage allowances and other excess charges are subject to the airline's policies.

6. Flight Cancellation

  • Submit cancellation requests in writing via email with read receipts. Refunds or credits are issued according to the supplier's policies, and processing times may vary.
  • Partially used tickets or tickets subject to 100% cancellation penalties are non-refundable.
  • In emergencies or unforeseen circumstances, approval is solely at the supplier's discretion.
  • If the supplier cancels your booking, we will notify you and assist with available alternatives. We are not responsible for any loss incurred as a result of the supplier's actions.

7. Force Majeure

We are not responsible for failures beyond our control or the supplier's control, including natural disasters, pandemics, labor disputes, war, severe weather, or government-imposed restrictions.

8. Credit Card Payments, Authorization and Chargebacks

  • We accept payments with all major credit cards. For each transaction, you must provide us with signed or electronic authorization.
  • Contact us before disputing any charges. We may dispute improper chargebacks and recover any associated costs.
  • You may not dispute charges under the following situations:
  • Non-cancellable reservations
  • Dissatisfaction with the supplier's products or services
  • Charges authorized by a person who has access to your card, except in cases of fraud
  • Disagreement with policies that were already disclosed

9. Passport, Visa and Health Requirements

You are solely responsible for meeting all the passport, visa, health and immigration requirements. Some countries require a passport valid for at least six months beyond the return date. We are not liable if the airline or authorities refuse travel because the documentation is incomplete. You must reimburse us for fines resulting from non-compliance with the stated provisions.

10. Non-Responsibility Clause

  • Fareomints, its shareholders, agents, employees, and representatives provide you with services from independent third-party suppliers. We do not own, manage, operate, supervise, or control any providers connected with your trip.
  • Tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions of the respective suppliers. By booking services through us, you agree to be bound by the applicable supplier terms.
  • We are not liable for any lost, stolen, or damaged personal property.

11. Liability, Indemnity and Limitations

  • Our liability is limited to the services you have paid us for directly.
  • We do not accept liability for accidents, injuries, illness, supplier negligence, force majeure events, terrorism, or equipment failure.
  • You agree to indemnify us against losses arising from your actions.

12. Cookies and Digital Tracking

We use cookies and other tracking technologies on our website. You may opt out of certain tracking and advertising technologies when allowed. In your browser, you can disable cookies to prevent tracking and storage of your usage information.

13. Dispute Resolution

You should first attempt to resolve the issue with us in writing via email. You waive your participation in any class or representative action as permitted by the applicable law.

14. Complaints and Consumer Support

  • For any issue or inquiry, you may contact our customer support team.
  • Our agents are available 24/7 for urgent travel assistance. Response times may vary depending on the nature of the inquiry.
  • You must notify the supplier immediately if an issue arises. If the issue remains unresolved, contact us as soon as possible.
  • For formal complaints, you may submit them in writing within 15 days of completing your trip.

15. Amendments to these Terms

We reserve the right to amend these terms at any time, at our discretion, without issuing any prior notice. The reflected terms at the time of booking will be considered a part of your agreement.